Hilti launched a new modern, faster and easier to use Hilti Online based on information they received from thousands of customers worldwide.
Hilti’s newly renovated Hilti Online has a fresh, user-friendly design, bringing modern, faster, and easier online shopping to construction professionals. After almost two years of development, with input from 20,000 customers worldwide, the new Hilti Online is now live for the Hilti US (www.us.hilti.com) and Canada (www.hilti.ca) markets as of December 14, 2009.
Hilti customers like the convenience and ease of ordering Hilti products online. The new site also makes it simple for customers to manage their Hilti Fleet Management tools as well as doing business online with Hilti using their own, company-specific pricing.
The new Hilti Online is great work from the ground-floor up, using the latest in sophisticated hardware and software. Hilti is using a new search engine powered by Google, making searches more relevant.
Hilti Director of E-Business, Philip Robins, states, “The improvements to Hilti Online were based upon direct customer feedback. This allowed us to deliver a high-quality user experience consistent with what our customer’s expect from Hilti.”
Hilti Western Hemisphere President and CEO, Cary Evert agreed, saying, “We are excited to launch the renovated Hilti Online for our customers and believe they will find it even more valuable than before.”
Hilti E-Business and IT development group worked with several leading industry providers for the Hilti Online renovation: the design phase partner is Crealogix Interactive Business, a leading supplier of E-Business solutions; the front-end software solution and development is BroadVision, a global provider of personalized self-service web applications; and for the integrated search solution, Hilti utilized the Google Search Appliance.
The new Hilti Online will continue to become available to all Hilti market groups worldwide, with a completion date of April 2010.
Thanks for the info.! Hilti’s right on about aligning providing customers with simple solutions to product purchases and maintenance info.! This is exactly what we’re doing as a company at Ingersoll Rand to innovate our products and services.
Will you come share your knowledge and expertise for auto repair tools at our new Ingersoll Rand Product Blog? We have added you to our blogroll as one of the cool blogs we love to follow! Come check us out!